Sander Kuypers
IKEA — Upptäcka is a in-store kiosk that allow customers to find, collect and order products in store
IKEA — Upptäcka is a in-store kiosk that allow customers to find, collect and order products in store
IKEA — Upptäcka is a in-store kiosk that allow customers to find, collect and order products in store
In close collaboration with the IKEA team we created a in-store experience that can be customized to the different store formats.
In close collaboration with the IKEA team we created a in-store experience that can be customized to the different store formats.
In close collaboration with the IKEA team we created a in-store experience that can be customized to the different store formats.
Information
Challenge
How can we support the customers in through digital in the different IKEA store formats.
Solution
Customers had challenges to finding directions, products and how to to continue their shopping journey when a item is out of stock.
We created Upptäcka as a self serving kiosk solution that could adjust to the store format and location without losing it’s key functionalty to find and localize products in the store.
To continue supporting the customers on their path to purchase we created a easy to use handover towards mobile.
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Team
Work&Co
Frederik Delmotte
Jakob Henner
Dawn Mozes
Marit Kile Hartshorn
Steve Wake
Kyra Price
Joa Mermolia
Sojin Ouh
IKEA
Christina Bizoumi
Erik Nilsson
Oscar Andersson
Jerry Pedersen
Zakaria Abdiqadir Ahmed
Pontus Ohlsson
Sara Berg
Erica Coria
Selected work
2013—2021
Selected work
2013—2021
Sander Kuypers
Year
Client
Type
Agency
2023
Studio.Studio
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Freelance
2023
TwentyThree Webinars
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2023
TwentyThree
Brand, Website
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2022
Nordisk Filmcamp
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2021
IKEA
Instore App
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Work&Co
2021
Giving Gap
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Work&Co
2021
Pace
Typography
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2020
PUTPUT
Website
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2018
Soundvenue
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2018
Learke Andersen
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Freelance
2018
Twentythree
Website
Spring/Summer
2017
B&O Play App
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Spring/Summer
2017
B&O Play H4
Website
Spring/Summer
2017
Cond17
Typography
-
2016
Navigating Responsibly
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Spring/Summer
2014
Reebok F/W Lookbook
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Spring/Summer
2014
Beagle
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Spring/Summer
2013
Uniqlo Recipe
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Spring/Summer
2013 - 2018
Logo marks
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2012
Beats by Dre #showyourcolour
Campain
R/GA London
2012
O2 Priority Moments
App, Website
R/GA London